Privacy Policy

1. Who we are

This website is operated by Foxglen Review Ltd, a company registered in England and Wales.

Registered address: 14 Hartfield Lane, London, EC1A 1BB, United Kingdom.
Company No. / VAT: 13284761.
Email: info@detoxbeaut.world.

Foxglen Review Ltd is the data controller for personal data collected through this website (https://detoxbeaut.world/). We are committed to protecting your personal data and processing it in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations 2003 (PECR).

2. What personal data we collect

We may collect and process the following categories of personal data:

• Identity data: first name, last name.
• Contact data: telephone number, email address (where provided via contact form).
• Order data: name, telephone number, product selected, UTM/tracking parameters associated with your visit.
• Technical data: IP address, browser type and version, time zone, browser plug-in types and versions, operating system and platform, device type.
• Usage data: information about how you use our website, pages visited, time spent, referral source.
• Cookie and tracking data: as described in our Cookie Policy.

We do not collect any special categories of personal data (such as health data, racial or ethnic origin, genetic data or biometric data) through this website.

3. How we collect your personal data

We collect personal data through the following means:

• Order form: when you submit a product order request on our website.
• Contact form: when you send us a message or enquiry.
• Automated technologies: as you interact with our website, we may automatically collect technical and usage data using cookies, server logs and similar technologies. Please see our Cookie Policy for full details.

4. How we use your personal data

We use your personal data only where we have a lawful basis to do so. The table below sets out our purposes and the lawful basis we rely on:

Purpose	Lawful basis (UK GDPR)
To process and fulfil your order, including contacting you by telephone to confirm order details and arrange delivery	Performance of a contract (Article 6(1)(b))
To respond to your contact form enquiries	Performance of a contract / Legitimate interests (Article 6(1)(b) / (f))
To administer and improve our website, including analytics and performance monitoring	Legitimate interests (Article 6(1)(f)) - subject to your cookie consent
To comply with legal obligations (e.g. accounting records, consumer rights)	Legal obligation (Article 6(1)(c))
To serve personalised advertising (only where you have consented via the cookie banner)	Consent (Article 6(1)(a))

We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason that is compatible with the original purpose.

5. Marketing

We do not use your personal data to send you marketing communications unless you have separately and explicitly opted in to receive them. If you have opted in and later wish to unsubscribe, you may do so at any time by contacting us at info@detoxbeaut.world.

6. Cookies and tracking technologies

Our website uses cookies and similar tracking technologies. We operate Google Consent Mode v2, which defaults all non-essential consent signals to "denied" until you actively accept via our cookie banner. Full details of the cookies we use, their purposes and how to manage them are set out in our Cookie Policy.

7. Sharing your personal data

We may share your personal data with the following categories of third parties:

• Fulfilment and logistics partners: to deliver your order to the address provided.
• IT and hosting service providers: who support our website operations under data processing agreements.
• Analytics providers: such as Google Analytics, where you have consented to analytics cookies.
• Advertising platforms: such as Google Ads, where you have consented to advertising cookies.
• Professional advisers: including lawyers, accountants and auditors, under confidentiality obligations.
• Regulators and law enforcement: where we are required by law to disclose your data.

We do not sell, rent or trade your personal data to third parties for their own marketing purposes.

8. International transfers

Some of our third-party service providers are based outside the United Kingdom. Where we transfer personal data outside the UK, we ensure that appropriate safeguards are in place, such as the UK International Data Transfer Agreement (IDTA) or Standard Contractual Clauses (SCCs) approved by the ICO, or that the recipient country has been deemed adequate by the UK Secretary of State.

9. Data retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including for satisfying legal, accounting or reporting requirements.

• Order and transaction records: 6 years (for UK tax and accounting compliance).
• Contact form enquiries: up to 2 years from the date of last contact.
• Cookie and analytics data: as set by third-party providers; typically 13-26 months.

10. Your rights under UK GDPR

Under UK data protection law, you have the following rights in relation to your personal data:

• Right of access: you may request a copy of the personal data we hold about you (a Subject Access Request).
• Right to rectification: you may ask us to correct inaccurate or incomplete personal data.
• Right to erasure: you may ask us to delete your personal data in certain circumstances.
• Right to restrict processing: you may ask us to suspend processing of your personal data in certain circumstances.
• Right to data portability: you may request a transfer of your personal data to another organisation or to yourself, in a structured, commonly used and machine-readable format, where processing is based on consent or contract and is carried out by automated means.
• Right to object: you may object to processing based on legitimate interests or for direct marketing purposes.
• Rights related to automated decision-making: we do not engage in solely automated decision-making that produces legal or similarly significant effects.
• Right to withdraw consent: where processing is based on consent, you may withdraw consent at any time without affecting the lawfulness of processing before withdrawal.

To exercise any of these rights, please contact us at info@detoxbeaut.world. We will respond within one calendar month. We may need to verify your identity before processing your request.

11. Right to complain

You have the right to lodge a complaint with the UK supervisory authority for data protection:

Information Commissioner's Office (ICO)
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Website: ico.org.uk
Helpline: 0303 123 1113

We would, however, appreciate the chance to address your concerns before you contact the ICO, so please contact us in the first instance.

12. Data security

We have implemented appropriate technical and organisational measures to protect your personal data against accidental loss, unauthorised access, alteration or disclosure. Access to your personal data is restricted to those who have a business need to know it. All third-party processors are required to process your data securely and in accordance with our instructions.

Where we have provided you (or where you have chosen) a password or reference number that enables you to access parts of our website, you are responsible for keeping it confidential.

13. Third-party links

Our website may include links to third-party websites. Clicking those links or enabling those connections may allow third parties to collect or share data about you. We do not control those third-party websites and are not responsible for their privacy policies. We encourage you to read the privacy policy of every website you visit.

14. Children

Our website is not directed at children under the age of 18. We do not knowingly collect personal data from children. If you believe we have inadvertently collected personal data from a child, please contact us immediately and we will take steps to delete it.

15. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "last updated" date. Where changes are material, we will take reasonable steps to notify you. We encourage you to review this page periodically.

16. Contact

For any questions, requests or concerns regarding this Privacy Policy or our data practices, please contact us:

Foxglen Review Ltd · 14 Hartfield Lane, London, EC1A 1BB, United Kingdom
Email: info@detoxbeaut.world